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Pepco Waives Fees, Extends Payment Plans Amid Higher Bills

Fani-González Feb 7, 2025
FromCouncilmember Natali Fani-González
Email“Upcoming town halls on housing and restaurants”
ReceivedFeb 7, 2025
Pepco has announced several customer relief measures in response to higher-than-expected energy bills driven by colder-than-average temperatures and recent rate adjustments, including a 1% supply increase and a 4% EmPOWER Maryland surcharge increase. The utility is waiving late payment fees for January and February 2025, suspending service disconnections through February, extending repayment periods up to 24 months, and waiving deposits for service restoration. Customers may also access financial assistance programs including the Electric Universal Service Program (EUSP) and Arrearage Retirement Assistance (ARA), which offers up to $2,000 in past-due bill forgiveness.
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